Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, contact us, or participate in our assessments.

1.1 Personal Information

• Name and contact information (email, phone)
• Account credentials
• Assessment responses and results
• Communication preferences

1.2 Usage Information

• Log data (IP address, browser type, pages visited)
• Device information
• Assessment completion data
• Time spent on different sections

2. How We Use Your Information

We use the information we collect to:

• Provide and maintain our services
• Process and deliver assessment results
• Improve our products and services
• Communicate with you about updates and features
• Monitor and analyze usage patterns
• Detect and prevent fraud or abuse

3. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption of data in transit and at rest
• Regular security audits and assessments
• Access controls and authentication systems
• Secure data storage and backup procedures
• Staff training on data protection practices

4. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy:

• Account information: retained while account is active
• Assessment data: retained for 12 months after completion
• Communication records: retained for 6 months
• Usage analytics: retained for 24 months

5. Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Update or correct your information
• Deletion: Request deletion of your data (subject to legal requirements)
• Portability: Receive your data in a portable format
• Opt-out: Unsubscribe from marketing communications

6. Third-Party Services

We may use third-party services to help operate our platform:

• Cloud hosting providers for data storage
• Analytics services for usage monitoring
• Email services for communications
• Payment processors (if applicable)

These third parties are required to maintain appropriate security measures and use your data only for the specified purposes.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your own, including:

• China (where our main servers are located)
• United States (for certain cloud services)
• European Union (for academic partnerships)

We ensure appropriate safeguards are in place for such transfers.

8. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: privacy@AgentPsy.com
• Phone: +86-571-2886-1607
• Address: AgentPsy Privacy Team, Hangzhou Normal University, Yuhang District, Hangzhou, China